Job Opening

 

Position: Project Services Coordinator

Reports to

Manager, Member Relations

Scope

The Project Services Coordinator is responsible for providing project and other related services to members and industry stakeholders.

The Project Services Coordinator interacts with members, prospective members, service providers and industry stakeholders.

Functions

The Project Services Coordinator provides:

  • project coordination services;
  • project information and training services;
  • other member services; and
  • administrative services.

Specific Duties and Responsibilities

Project Coordination Services

The Project Services Coordinator provides project coordination services in the physical and online planroom services by:

  • contributing to the development and implementation of strategies to increase awareness and use of the planroom;
  • promoting BidCentral to consultants, tendering authorities and owners and other industry stakeholders.
  • assisting with the promotion of the project services;
  • proactively researching various resources and tender authorities for project opportunities;
  • developing relationships with designers and owners;
  • soliciting tender documents from consultants, tendering authorities and owners;
  • maintaining up-to-date tendering information in BidCentral;
  • managing and monitoring pre-bid data;
  • sourcing, tracking and reporting planholder and confirmed bidder information from consultants, tendering authorities and owners;
  • obtaining and entering tendering results and contract awards into BidCentral;
  • providing tendering support services;
  • providing tools and services to assist general contractors confirm their intent to be a “confirmed prime contractor”;
  • providing sub-contractors services by:
  • ensuring that the services comply with the BOBS Rules of Procedures and Administration Guidelines;
  • staying current with current rules, procedures, tools, and features;
  • briefing NRCA staff on changes;
  • providing information on project services activities;
  • generating and maintaining project services administrative activity (metrics) reports;
  • managing the physical and online plan rooms;
  • ensuring that they are orderly and up-to-date; and
  • assisting with their ongoing enhancement.
  • conducting one-on-one tutorials, workshops, and webinars on the project services, BidCentral and other related services;

Other Member Services

The Project Services Coordinator provides other services to members such as:

  • taking statutory declarations as a Commissioner for Swearing Affidavits;
  • selling industry standard contracts and documents; and
  • assisting with networking events;

Administrative Services

The Project Services Coordinator carries out administrative duties including:

  • providing telephone and front-counter services as required;
  • ensuring that enquiries are responded to;
  • performing the Membership Services duties as and when required;
  • providing support to committees of the Board; and
  • providing administrative services;

Personal Attributes

To be successful, the Project Services Coordinator must have the following attributes:

  • behave ethically
  • ensure that his or her own behaviour is consistent with NRCA values and principles and with NRCA policies;
  • have a service orientation:
  • be committed to customer satisfaction;
  • anticipate, understand, and respond to member and client needs;
  • be detail and solutions-oriented;
  • have a results focus;
  • be creative and innovative
  • seek and develop ways to improve tendering and other services to members;
  • be curious and willing to learn new things.
  • have excellent communication skills;
  • speak, listen and write clearly in English;
  • have sound inter-personal skills
  • establish and maintain positive relationships with a wide range of people;
  • have a positive attitude
  • be able to work independently and as part of a team
  • be a strong team player and work cooperatively and effectively with others;
  • be a self-starter;
  • enjoy contributing to a positive office environment;
  • be adaptable
  • flexible, versatile and tolerant in a changing environment; and
  • be organized
  • effectively handle concurrent multiple tasks.

Qualifications

The Project Services Coordinator must have:

  • a diploma or certificate in office administration from a recognized educational institution or a minimum of three years’ related experience; and
  • In-depth skills in all MS Office software.

Knowledge or experience in construction, customer service and/or communications is an asset.

 

Salary: This position will have an annual salary of $45,000 with a full benefits package.

 

To apply, please send your resume and cover letter to sbone@nrca.ca

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